TERMS & CONDITIONS
Bidbear is part of the SMS group of businesses.
DEFINITIONS
By placing bids at Bidbear.co.uk, you (?participant, ?customer?, ?user?, ?bidder?, ?visitor?,
?auction winner?) agree to enter an agreement with Bidbear.co.uk and accept the following terms and conditions, which are
subject to revision by Bidbear.
REQUIREMENTS FOR ACCOUNT MEMBERSHIP
Auction participants and Bidbear.co.uk members must be at
least 18 years of age, or of lawful age in the country of residence,
whichever is older. Should you be a minor, you relinquish the right to
purchase auction items/services for the winning price.
REGISTRATION
Each user may register only once using their postal address (registration using PO Boxes or equivalents is not permitted).
During
the registration process, the user must choose a username. The username
must not be offensive, be selected to deceive or mis-inform other
users, may not offend common decency or infringe upon the rights of
third parties. In the event that the user name is found to breach any
of these terms Bidbear will remove or amend.
User password is to be kept secret by the user. User accounts
created during registration are non-transferable. The user account may
be used only by the user and not by anyone else. Any abuse of the user
account shall result in the disqualification of the user and in
general, the user shall be liable for all activities that are
undertaken using the user account together with the associated password.
Bidbear reserves the right to temporarily or permanently disqualify a
user, or disable their account. Users will be disqualified when in the
reasonable opinion of Bidbear any of the following have been
committed by the user:
Limits of Liability.
Bidbear is not responsible for a customer's ability to
participate, or if a customer is seriously hindered in any way which is
beyond Bidbear's control. This includes, without exceptions:
erroneous, incomplete, terminated, delayed or in any other way lost
information caused by your computer equipment, your computer program,
or other technical equipment used to place your bids. Nor is Bidbear responsible for technical inoperability of telephone service
providers, equipment for telephone errors in the Internet, online
systems, computer equipment of the ISP, failed or incomplete email
functionality with Bidbear, technical problems with your
connection, high traffic load on the Internet or website, and/or a
combination of the above-stated. This also applies to any damage or
fault which can occur on your and/or someone else?s computer equipment,
computer program and/or stored data as a result of participating in Bidbear.co.uk. Bidbear is not responsible for changes in
legislation affecting the auction or how the auction is carried out in
a state of war, natural disaster or if other similar occurrences should
occur. The customer is expressingly aware of and consents to that Bidbear is not liable for any direct or indirect damage, including delay
of or inability to use the service, loss of income, goodwill, data or
other economic loss due to: use of or inability to use the service;
cost of acquiring replacement products or services due to products,
services or information given through using the service; unauthorized
use of or change of the service or the customer's data..
Bidbear operates from 1000am till 2400 (Midnight) 7 days
per week. Auctions will be completed as close to this time as possible.
In the event that an auction has to be suspended from previous day it
will be restarted with an additional 10 mins being added.
The same process will be used for any stoppage due to power
failure etc also Bidbear will be suspended until 1200 on the 11 day
of the 11 Month as a mark of rememberance.
How the Auctions Work
Bidbear has created a system which is as close as possible to
a live auction. With each bid placed the price of the item on which
the user is bidding increases by the amount specified, mostly 10p
however on expensive items it can be anything from ?0.01 to ?5 per bid. A
bid submitted by the user constitutes an offer from that user to bidbear.co.uk to enter into a binding contract to purchase the item
at the winning price dispalyed on the auction and including any postage.
As in the case of a live auction when the bid reaches the last 10
seconds any bids will increase the time by 10 15 or 20 seconds. this
enable other users to make a bid just as in a live auction. the
exception to this is when users are using their Bear mates, if two bid
at the same time this could increase the clock by twice the amount and
so on.
The person who bids last when the clock reaches zero is the winner.
Users can bid in two ways online. Bids can be placed by clicking
on the relevant bid buttons, or can be placed automatically by a
bearmate. Full details are in the Help section.
AUCTION WINNERS
After an auction has ended, the last bidder (?winner?) must go to
the My Bidbear section. Here, information such as total price
including delivery will be displayed. The user must actively confirm
and pay the total price via paypal.
In the event that an auction win has not been confirmed and paid
within 10 days of the auction end date, unless there are exceptional
circumstances the auction will be cancelled and the item relisted. If
this occurs more than once a user may be suspended from Bidbear.
The user must pay the total price when confirming the win. After
confirming the win and paying the amount due, the winner will receive a
confirmation e-mail.
Delivery.
Items are normally delivered 1-4 weeks after the invoice has been
paid. In rare cases there may be delays from the product manufacturer
that prevents Bidbear from delivering the item to the winner within
4 weeks, and in these cases Bidbear pledges to notify the customer
of the delay and explain the circumstances.
Delivery charges on site refer solely to mainland UK, we can and
will arrange delivery to highlands and islands however this will incur
an additional charge.
We can also deliver to certain parts of Europe this may also
incur higher postage charges, and the winner will be notified if additional charges apply.
Note rates of exchange are provided by PayPal and not Bidbear.
Product Refunds.
An auction winner has the right to cancel the purchase within 14
days, provided that the product is unused and unopened. If the customer
wishes to cancel the purchase of an auction item, the customer should
contact
customerservice@bidbear.co.uk and send the item to a specific address as provided. A full refund of the auction price paid will be made. However no refund of purchased bids can be made.
If you wish to return a product please contact
customerservices@bidbear.co.uk.
All postage will be met by the user unless prior agreement is reached with Bidbear.
Product Descriptions.
Bidbear provides as accurate a description of items as is possible along with quality photographs.
The retail price quoted is examples seen by Bidbear and may vary from other sellers.
Newsletters and Offers.
Bidbear may on occassion send information about its services
and offers to customers who have placed bids, registered to receive
the newsletter, or opened an account at Bidbear.co.uk.
If for any reason you do not wish to receive this information please notify
customerservices@bidbear.co.uk.
RIGHTS RESERVED
Bidbear.co.uk reserves
the right to modify the above-stated conditions at any time.has the
right to assume that all successful winners have accepted the changes
to the terms and conditions unless notified to the contrary with 7
working days by the user of the items).
